I e-filed a 2019 return on April 18, 2020.  I got accepted confirmations both from state and federal return in the ProSeries Professional program.  Three weeks later the state issued a refund.  However, I am not able to get a refund status in the IRS website for this return.  In addition, I called the IRS and they said they do not see any federal return filed for this person in 2019.  They say they did not receive the file or they cannot see it. What could have happened? How can this be addressed? The program still shows that this return was accepted in April 18.  Thank you in advance