Hello,

Have a client who is expecting a stimulus check. I have electronically filed her return for the last 3 years using ProSeries. Bank account and address have not changed. When checking the IRS payment site she gets an error message stating the info entered doesn't match what the IRS has. I have tried to check and the entered info matches what was filed, checked using 2018 and 2019 data.  Any insight?

Thanks!