ProSucks
Level 2
‎05-16-2020 10:09 PM

I had to buy a new computer because my older computer was too slow.  I copied the 19data folder; however, I need to show that I paid for many of the data files via pay per return.  How do I transfer that information over to my new computer?

0 Cheers
Just-Lisa-Now-
Level 15
Level 15
‎05-17-2020 08:30 AM

PPR info for each file youve already paid for only carries over if you use BackUp/Restore for the files within ProSeries.

The PPR balance that you may have left in your account stays on that computer, I dont know if it can be transferred, you'll probably need to call support

Go back to the old computer and Print the PPR Audit report before you call.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪