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I have a couple that originally filed MFJ. Turns out they were never married. And now they need to amend the MFJ return to 2 "single" returns. How do I go about this in the software?
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Are these 2019 returns?
Start all over, file paper returns with "SUPERSEDING RETURN" written across top of both 1040's, attach an explanation (like, there's ever a good one for not knowing your marital status).
Collect your fees in advance.
Are you sure, under penalty of perjury, that they are not married?
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amending 2017 and 2018
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From the Internal Revenue Manual:
The married filing joint election is potentially invalid if the individuals were not legally married, did not consent to the joint return, or if the return contains a forged signature.
Allow claims if the marriage was not legal for federal tax purposes (even if the claim is received after the due date) if the following is present:
Verification, such as court documents showing the marriage was not valid for the tax period involved: copy of divorce decree or separate maintenance; documents verifying that the taxpayers did not live together during the last six months of the tax year, such as a lease agreement, utility bills, etc.; or an affidavit, signed and sworn under penalty of perjury, stating the marriage does not exist.