My client finally heard back from his company, they sent him a refund check, and will not send him an amended W2.    Their email states" The full amount of your deferrals, as shown on your original W2, must be included in your gross income for 2019.  You will receive 2 1099-R's for TY 2020.  One will cover the excess deferral, and the other covering the growth on the excess deferrals.

Will this take care of it, or do I need to add the excess amount to his wages in box 1?

Thanks

GC