It is beyond frustrating. I think ProSeries if they really cared about us, would refund all the money we have given them for this faulty product.

I have trouble all the way around. Yes I can go directly to Docusign, but it is time consuming, and ProSeries once again is failing us a customers. It seems like they should keep what works and improve what doesn't, instead of reinventing the wheel and causing problems all the time.