jeffrey
Level 5

The problem with the solution is

1. This is what Tech support said to do weeks after the problem surfaced.

2. Tech Support admits there is an issue

2a. It seems like when Intuit has an integrated anything it always fails, in the beginning at least.

2b. I understand they have to release stuff in the wild, but this is getting old.

3. The solution they gave is not a fix, as it (in my case) will last a day or two at best.

4. Their other alternative they said, was uninstall the software and reinstall. 

5. It is tax time, and you think we have time to reset all the options that uninstalling and reinstalling would create.

6. What they had last year worked perfectly, and we got an email when signed, and we could look at homebase and know when signed. All this GONE. New and improved is a step back and takes more time.

0 Cheers