Slip one of the programmers $100,000 and they might sneak in a fix, otherwise you are stuck waiting.  Since this is cosmetic, I think it is put on the bottom of their list.  They tend to put heart and lung transplants on the top of the list and plastic surgery is left for last.  If the look is too ungodly to use, consider using another method to prepare bills, whether that means using an accounting software, Excel or just a word processing software.