sagarcpa
Level 4

I agree.  Since last Thursday this has been a problem.  Sometimes it works, sometimes it doesn't.  Therefore, I don't think it is anything we can "tweet" our computers to fix anymore.  There is clearly some issue in transmission between ProSeries and Docusign as that is the screen that goes blank or gets the url error.  It is very frustrating promising a client transmission of a return this way and that I have to keeping trying multiple times to keep that promise especially in light of the social distancing we are all trying to practice.  I would much rather be doing taxes than spending the time trying to transmit them!