I have a 93 yo client in a nursing home, her DL is expired & she'll never get another one. ProSeries wants me to confirm the carryover DL info is correct, but won't accept a 2019 expiration date. How do I fill it in for efiling?
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If it is not NY or AL, delete the form, then refill it with the option that taxpayer did not provide a drivers license.
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Bingo! Thanks,,,
Remove DL info and check box no DL or state ID
Didn't work, but deleting the form did.
I learned the delete option trick from @IRonMaN
@Camp1040 When things start getting funky, I always try the "delete the form" route. Sometimes it works, sometimes it doesn't. 😲
