I run updates on our Citrix server through the software and it says they are complete.  I'll try to run them again and it says there are no updates.  I'll reboot the server just to be sure they've installed.  I'll try and run updates again and it says there are none.  I ask the client to check if what he needs is working now and he says it hasn't been updated, he's still missing Form 8995.  Then when I go to check if there are updates, it seems like the same amount of updates still need to be run and we cycle from here.  Any suggestions?  Here are some lines from the log where it says failed.  Everything else says it worked.

[Thu Mar 12 09:16:29 2020] TRACE: zInstallHelper::DoOneUpdate - Apply patch FAILED = 7
[Thu Mar 12 09:16:29 2020] TRACE: zInstallHelper::HandleError
[Thu Mar 12 09:16:29 2020] ### west virginia partnership hot topics Failed - Error(7) - patch:F:\ProNet19\Updates\wwvpprot-190-19287.rtp - - ProSeries Update - Error Opening Patch File - Admin
[Thu Mar 12 09:16:29 2020] TRACE: zInstallHelper::HandleError - adding to skip list F:\ProNet19\Updates\wwvpprot-190-19287.rtp//wwvpprot-190-19287
[Thu Mar 12 09:16:29 2020] TRACE: zInstallHelper::AddToSkipList - wwvpprot
[Thu Mar 12 09:16:29 2020] TRACE: zInstallHelper::AddToSkipList - deleting F:\ProNet19\Updates\wwvpprot-190-19287.rtp
[Thu Mar 12 09:16:29 2020] TRACE: zInstallHelper::AddToSkipList - deleting f:\pronet19\updates\wwvpprot-190-19287.ver
[Thu Mar 12 09:16:29 2020] TRACE: zInstallHelper::DoOneUpdate - F:\ProNet19\Updates\wwvspro-190-19485.rtp

[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::DoOneUpdate - Apply patch FAILED = 7
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::HandleError
[Thu Mar 12 09:16:36 2020] ### new york city fiduciary hot topics Failed - Error(7) - patch:F:\ProNet19\Updates\wycfprot-190-19227.rtp - - ProSeries Update - Error Opening Patch File - Admin
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::HandleError - adding to skip list F:\ProNet19\Updates\wycfprot-190-19227.rtp//wycfprot-190-19227
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::AddToSkipList - wycfprot
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::AddToSkipList - deleting F:\ProNet19\Updates\wycfprot-190-19227.rtp
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::AddToSkipList - deleting f:\pronet19\updates\wycfprot-190-19227.ver

[Thu Mar 12 09:16:42 2020] TRACE: zInst[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::DoOneUpdate - Apply patch FAILED = -1
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::VerifyPatchNeeded
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::HandleError
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::VerifyPatchNeeded - Not a shared component, so return TRUE to indicate a patch is needed
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::DoOneUpdate - invoking fpPatchApplyProc
[Thu Mar 12 09:16:36 2020] ### Failed - Error(-1) - patch:F:\ProNet19\Updates\wycsprot-190-19239.rtp - - ProSeries Update - Ver file patch size (0 bytes) does not match downloaded patch size (840 bytes). - Admin
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::HandleError - adding to skip list F:\ProNet19\Updates\wycsprot-190-19239.rtp//wycsprot-190-19239
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::AddToSkipList - wycsprot
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::AddToSkipList - deleting F:\ProNet19\Updates\wycsprot-190-19239.rtp
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::AddToSkipList - deleting f:\pronet19\updates\wycsprot-190-19239.ver
[Thu Mar 12 09:16:36 2020] TRACE: zInstallHelper::ApplyMsiPatches
[Thu Mar 12 09:16:40 2020] TRACE: zupUpdateSequence::ApplyPatches - zupUpdateStepView::ApplyPatches returned 33
[Thu Mar 12 09:16:40 2020] -- Performing Auto Heal -- - allHelper::DoOneUpdate - Apply patch FAILED = 7
[Thu Mar 12 09:16:42 2020] TRACE: zInstallHelper::HandleError
[Thu Mar 12 09:16:42 2020] TRACE: zAutoPatchMgr::DownloadUpdates - Not getting whicpro-190-19386.rtp. Details = patchVer details: bytes = 2156732, componentName = whicpro, toVersion = 19386

[Thu Mar 12 09:16:42 2020] ### new york city s corporation hot topics Failed - Error(7) - patch:F:\ProNet19\Updates\wycsprot-190-19239.rtp - - ProSeries Update - Error Opening Patch File - Admin