Grebezilla
Level 1

Lisa - I did and it didn't work. Wound up spending some time on the phone with tech support.

ediehoman - I had to reinstall the program. Try the repair update that Lisa suggested. That is supposed to work. If it doesn't, you need to uninstall the program (both parts) and download and reinstall it. Once you do that and reopen the program, it will go through all of the updates. IMPORTANT - before the uninstallation, you need to either backup the date or rename the folder that your data is in. That folder is called 19Data and is in the ProWin19 folder. Tech support had me rename it to "19DataOld". Once the program is reinstalled, copy the files in 19DataOld into the new 19Data folder. Depending on the number of modules and states you have installed, the updates could take you a while.

Rich

0 Cheers