Mybesttaxservic e
Level 4
03-03-2020
09:37 PM
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Each time I requested or resend clients esignature then proseries counted one time used even my client failed on authentication or failed answer personal question or saw error without signing (declined)
that happened with several clients
proseries stated that it costs when esignature complete . They are not complete esignature yet
what can I do ? Thks