Hi

My firm is using ProSeries Professional and I receive a Popup on occasion that says:

ServerBusy

This action cannot be completed because the other program is busy.  Choose "Switch To" to activate the busy program and correct the problem".   

The only way I can resolve this is to totally shut down and restart all my programs.  I am unable to open the program until I do this.  A few others in my firm have the same problem and a few have never had it happen.  Our IT person contacted ProSeries and was on a phone call trying to resolve it for a long time with NO RESOLUTION.  Its a royal pain to have to totally restart.   

My memory on my computer is sufficient so they don't think that is the issue.    If I keep the programs open, I have no issue.  Its when I close and then want to reopen, I have to do a total shutdown.  Has anyone come across this situation?  I usually have ProSeries18, ProSeries 19 and QuickBooks Premier Desktop open at the same time.  Thanks in advance for any input.

Karen