Just-Lisa-Now-
Level 15
Level 15

@Terry53029 wrote:

Lisa, it happened to me today. I do business returns as pay per return, as I only do a few. I had not changed any EIN, but made some changes to partners K1 and the system tried to charge me again (I had pre-authorized it earlier) Had to call, and they fixed it for me, although I had to tell the agent how to do it, as she did not have a clue.


Thats a weird one, I didnt think that K-1s meant anything to the authorization process.

I had to call in for a business return once, it was all paid for, then I fiddled around on the state side and made some changes but I couldn't get it to go back to the way it was previously,  finally gave up and deleted the state...so it tried to get me to pay again...had to call in and get a manual auth code.


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