I know the 1099B is available and it's up and running.  When I tries to get it, keep getting message "That form wasn't found - You can ask the financial institution if you'll get the form and return to import it when it's available."  In fact, when I tries with different software, it worked but not with ProSeries Basis.

I have been on the phone with ProSeries representative for over 2 hours, but the problem still no solved.  have not direction nor what to do in next except to enter line by line?