Jeff_1961
Level 2
01-28-2020
04:22 PM
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I had tried that and it did not work......but after 2 hours on the phone with technical support, this did, and hopefully it will help someone else:
- Empty out the updates folder.
- For a network installation, the Update folder will be located at X:\ProNet17, where X is the network drive you have Proseries installed to.
- Under C:\ProWin17 folder, open the inventory.dat with Notepad.
- In the inventory.dat file, under the heading for Components, delete all information, including the Components heading line, but do not delete the Products or any other sections.
- Close and Save the File.
- Navigate into C:\ProWin17\32bit and double click on ProSeriesUpdate.exe, and let the program update. This forces the program to update everything you are licensed with.