Problem fixed !

I had to go to the My Account Dashboard and download form there the ProSeries Basic. That fixed this issue - which was created because I previously had downloaded the 2019 software from inside my version of 2018 Professional. That cause a glitch since I only paid for Basic  for tax year 2019.

It took 25 minutes on the phone - but I love cust rep. Antionette ... she was great.