curt1
Level 4
01-27-2020
02:19 PM
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I purchased e-signatures through the Proseries program today. Tried sending one to a client and the website (third party?) said I needed to purchase signatures. Huh? I just did and I have the receipt.
Called Proseries support but that's an hour wait. Hopefully not a sign of things to come this tax season.
Tried re-sending the signature documents to the client again and this time the website said I had signature credits BUT I received a system error saying to contact support if the error persists.
Please advise.
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