curt1
Level 4

I purchased e-signatures through the Proseries program today.  Tried sending one to a client and the website (third party?) said I needed to purchase signatures.  Huh?  I just did and I have the receipt.

Called Proseries support but that's an hour wait.  Hopefully not a sign of things to come this tax season.

Tried re-sending the signature documents to the client again and this time the website said I had signature credits BUT I received a system error saying to contact support if the error persists.

Please advise.