Al Kay
Level 2

Just this morning when trying to print return in Pro Series Basic it is not printing the filing instructions, only invoice and on. I checked that the correct box is checked off and tried in filing, client and preparer copies. Any one else experiencing this?

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IRonMaN
Level 15

Did you install an update before the problem started?


Slava Ukraini!
steve5
Level 4

The filing instructions are not printing for me either and I have ProSeries Professional.  What is the issue here???

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IRonMaN
Level 15

Do you have the little box checked to print letters in the print options?


Slava Ukraini!
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steve5
Level 4

I figured it out.  These selections used to carry over from the previous year ever since I started using ProSeries in 2010.  Another CPA I know had the same issue.  

FILE

PRINT OPTIONS

CONTROL WHICH LETTERS PRINT

 

 

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clr600
Level 8

This year there are more than one letter you have to go in and choose what letter you want printed.