I've been calling asking the same thing and support is no help.  They keep telling me the letter is there, which I know but it's not E-signature ready!  And I'm concerned about signatures being obtained on consent form prior to return preparation, as per regulations and revenue procedures for complying with Internal Revenue Code Section (IRC §) 7216?  E-Signature only lets you request a signature AFTER the return is complete and error-free.  It's just all off to me.

Lacerte appears to have 7216 Consent Forms that can be sent to the client but ProSeries does not, which is another beef I have!