Were you able to find an answer or solution? I'm having the same issues. I installed the program to our server and the workstation installers aren't doing anything. They run the process which seems to complete itself, however its not actually doing anything.

I've resorted to creating a shortcut from the "famw3219" application file to the workstation's desktop. This seems to work just fine, but i don't believe this is the "correct" method.