This problem is not solved! I use Windows 10. The computer is relatively new. The years 2016 - 2018 work fine.

I have tried both the download 2019 CD and the install from 2018, and each time, I see a blank sign-in mask with no fields for either my User ID or my password. The program effectively is frozen with no ability to log in. My firm already exists. 

Why doesn't Intuit have moderators who review these posts and offer solutions? At these prices, we shouldn't have to hope that some amateur sleuth figures out the solution for us.  

Another bad start to the tax year for Intuit!