It is after I have installed it and run the updates.  It does crash every time I install, but then runs updates and seems to install it okay, but probably doesn't.  It then asks me if I need to setup an account or sign in.  I cannot scroll down in that little box.  I select Sign In and then it just sits there trying to open.  My guess is that it has to do with the install and the crash.  I have sent the information of the crash to Proseries several times.  I will have to call them for the 5th time later today after I get some work done.  This is so frustrating!