mark8
Level 4
 
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sjrcpa
Level 15

We are other users of the software. We are not Support. Sounds like you will need to contact Support again.


Ex-AllStar

View solution in original post

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itonewbie
Level 15
Why the no vote? @mark You may not like the answer but that's the truth and other users with similar questions are entitled to know how it should be handled.
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Still an AllStar
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abctax55
Level 15
@Mark...did YOU vote Susan down?
Not nice to shoot the messenger.
WE are volunteers; fellow software users just like you.
The *best* we can do is try to tag an intuit moderator that might be able to help you, which I did below.
You're welcome.
"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
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mark8
Level 4
Thank you  for the tag that is who the question is directed not other users.  I know Proseries read this as well.  I not vote Susan down at all but the programme.
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mark8
Level 4
I not shoot anyone
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abctax55
Level 15

Ashley helped you last time, but she's moved on.

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
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abctax55
Level 15
@IntuitBettyJo  
Can you help?  Or find someone who can?
"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
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qbteachmt
Level 15

Newest post is here:

https://accountants-community.intuit.com/questions/1906213-still-awaiting-proseries-to-answer-the-pr...

I will close this 1 of 4.
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"Level Up" is a gaming function, not a real life function.
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