dmint10
Level 1
No unfortunately I've been a ProSeries user since 2012.  I fully understand annual increases and do not believe I'm unrealistic in my expectations for a lot lesser increase.  But in attempting to make my case with them (and in seeing my peers who received approx. 5% increases this year), they can only say the adjustment is to match the market rates that exist.  A 17.25% increase on anything deserves a better explanation than that.  And this increase includes my auto renewal adjustment/discount.  Something definitely does not make sense.
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