dmint10
Level 1
12-07-2019
11:10 AM
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No unfortunately I've been a ProSeries user since 2012. I fully understand annual increases and do not believe I'm unrealistic in my expectations for a lot lesser increase. But in attempting to make my case with them (and in seeing my peers who received approx. 5% increases this year), they can only say the adjustment is to match the market rates that exist. A 17.25% increase on anything deserves a better explanation than that. And this increase includes my auto renewal adjustment/discount. Something definitely does not make sense.