I wonder if it is possible that so many paid professionals don't review the tax returns that they sign and let them be filed with relatively obvious qbi (or other) errors. I believe every software out there has struggled to fully implement these new (and somewhat incomplete) new wrinkles to our tax structure. IF ALL CAPS IS CAUSING A PROBLEM WITH THE TAX RETURN, it is the preparer's job to recognize that there is an error and report it. We then begrudgingly need to wait for PS to find out WHY THE ERROR happened and fix it, so give us a work around. 

YES it is possible the ProSeries could have screwed up things worse, but they didn't.