"None of the tips I've received so far have worked.  The last one was to refresh the update and then run update but my 2017 proseries doesn't have the "refresh updates" option.  2018 does, but not 2017."

"2017 never does restart"

Did you click the hyperlink in that topic for "2017 and Prior" as pointed out and provided by TaxGuyBill, to expand the instructions for your older product? I'll copy it here, for reference.

ProSeries 2017 and Prior:

    Close ProSeries
    Navigate to the File Explorer, and open the Local C Drive.
    Locate the ProWinXX Folder, and then the Updates Folder. Note: XX refers to the Tax Year affected.
    Delete all updates files from this folder, Except the Details.html file
    Open ProSeries.
    Run Updates, by selecting the Updates Menu, and then Update Installed Products.
    Close and re-open ProSeries to ensure you are no longer prompted to install updates.

Important: It is critical that you run the Updater after clearing out  the updates folder, in order to replace the files previously removed.