Just-Lisa-Now-
Level 15
12-07-2019
08:45 AM
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I'm not seeing any other posts about this....do I need to do some kind of manual fix somewhere to make it recognize that CA is up to date??
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Solved! Go to Solution.
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Just-Lisa-Now-
Level 15
12-07-2019
08:45 AM
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@Ashley at Intuit (aka Henry Jr) ?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Level 15
12-07-2019
08:45 AM
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My About ProSeries shows version 2018.17.00.11 and CA module version 2018.34.0.0
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Ernie
Level 9
12-07-2019
08:46 AM
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Lisa:
When I have this problem all I usually have to do is to open the return, save it on the federal and the go and save it on the state and it fixes the problem.
When I have this problem all I usually have to do is to open the return, save it on the federal and the go and save it on the state and it fixes the problem.
IntuitAustin
Intuit Alumni
12-07-2019
08:46 AM
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Okay, this has turned into a known issue; our development team is currently researching the issue and I will provide updates as we get them. INV-34091
Thank you for bringing this to our attention Lisa
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Just-Lisa-Now-
Level 15
12-07-2019
08:46 AM
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That actually makes me feel better! Thank you! Was hoping it wasn't just me!
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Level 15
12-07-2019
08:46 AM
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Oh geez and I cant print anything from the program right now.....I think another reboot might fix part of that, I usually have to reboot after an update to print to the printer, but I can usually print to PDF though and that's not working either.
I think I'll take a 3 day weekend and see it things are working better for me next week!
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
I think I'll take a 3 day weekend and see it things are working better for me next week!
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IntuitAustin
Intuit Alumni
12-07-2019
08:46 AM
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A 3 day weekend usually fixes most issues right? :smile:
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IRonMaN
Level 15
12-07-2019
08:46 AM
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Personally, I think a stick of dynamite under the computer provides more gratification. :boom:
Slava Ukraini!
Slava Ukraini!
IntuitAustin
Intuit Alumni
12-07-2019
08:46 AM
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ACME must make a lot of money off you @IRonMaN
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Just-Lisa-Now-
Level 15
12-07-2019
08:46 AM
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ok a reboot fixed the printing to the printer issue...Im still taking a 3 day weekend! buhbye! :smile:
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15
12-07-2019
08:46 AM
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@Intuit Austin - That's why I spend so much time here. I need the extra money to pay for all of their stuff.
Slava Ukraini!
Slava Ukraini!
IntuitAustin
Intuit Alumni
12-07-2019
08:46 AM
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Hey Lisa, try uninstalling the CA form set, then reinstall CA. My version matches yours and I am up to date. Let me know if that doesn't work
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Just-Lisa-Now-
Level 15
12-07-2019
08:46 AM
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Uninstalled CA, then reinstalled it...same message
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Level 15
12-07-2019
08:46 AM
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I didn't reboot in between.....let me try it again, just in case that makes any difference
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Level 15
12-07-2019
08:46 AM
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still no luck, here are my screen shots of the message the version and the CA component version....that's different than the 2018.34.0.0
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Level 15
12-07-2019
08:46 AM
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I filed a CA return on 7/17 with no issues, so something changed between then and now.....looks like I updated on 6/13 but didn't again until today....it didn't give me any message with the return I filed on 7/17.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15
12-07-2019
08:46 AM
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The woes of updating. I still close one eye and cross my toes whenever I run an update. Why are there so many updates 3-1/2 months after the due date of the returns?
Slava Ukraini!
Slava Ukraini!
Just-Lisa-Now-
Level 15
12-07-2019
08:46 AM
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I never update until it forces me too and I white knuckle the desk the entire time its downloading!
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15
12-07-2019
08:46 AM
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I never do either but I had a bunch of procrastinators that magically appeared in July.
Slava Ukraini!
Slava Ukraini!
Just-Lisa-Now-
Level 15
12-07-2019
08:46 AM
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my stragglers are starting to straggle in
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪