Hopefully if you decide to jump, you aren't standing up on your rooftop at the time. 🙂

In fairness to Intuit, it appears that Intuit wasn't alone in it's struggles during the year.  Other companies had their fair share of customers complaining loudly about issues they encountered during the year.  I know there were some folks that had major struggles with Intuit during the year.  Fortunately, I wasn't one of them and didn't have any major issues hit me.  A couple of inconveniences maybe, but no jumping off the roof type issues.  I'll be back for another year. I look at the increase in next year's cost just a part of doing business.  Nobody likes to see an increase, but such is life when you run your own business.