richie
Level 3

I sent esignature request and found out after sending email was no longer valid.  I voided the esignature, but it appears on esginature dashboard that old email is still valid even though I changed on client info within tax return.

 

How can I change?  Thank you.

 

Richard

0 Cheers
Intuit_Ramky
Employee
Employee

After voiding the request, change the client return with valid email and resend the esignature request from homebase (efcenter=>right click on client -> request) instead from ESignature dashboard.