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@jesmithjr86 wrote:

Income is less in 2023 then 2022

So it looks like there are only two eligible dependents for the earned income credit and child tax credit compared to 3 in 2022. 

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Those are the two major factors. 

I didn't quite follow the kids.  Why are there only two children rather than three?  Is the third the one that the father is claiming?  Did the child live with your client and was the child a qualifying EIC child?

To see how income and the number of children affect EIC, look at the tables that start on page 27 of Publication 596.

https://www.irs.gov/pub/irs-pdf/p596.pdf#page=27