In a server/networked environment, deleted proseries files don't end up in the recycle bin, they are just gone.

We do maintain backups, and were able to restore the files.

The employee was searching for a client name using the homebase search function, and mistyped the name. Employee hit the delete button instead of backspace which deleted the highlighted client file, instead of deleting the letters in the search bar.

After testing our employees, all of which have identical "Employee" level access, 2 of the 3 are able to delete client files and the 3rd is not. So the access function is giving inconsistent results.