UNINTENDEDACTOR
Level 2

Is anyone expericencing this situation? my first client no problem. But I've noted the next 2 return requiring the EIC  calculation is missing. It is calculated to line 6..where the program suppose to take the earned income and calculate the credit but it is being left blank. I've called outside tech support hours? OR I thought we receive extended hours during tax season? Please advise thanks

0 Cheers
ljr
Level 8

you confirmed the income limit wasn't exceeded?

Terry53029
Level 14
Level 14

Did you fill out the Federal Worksheet part lV, Earned income Credit information. Or maybe Investment income limit?

Just-Lisa-Now-
Level 15
Level 15

Sounds like they dont qualify for EITC. 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
rodrigo
Level 2

Have you check that dates of birth are entered correctly?