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@GodFather wrote:

What makes you feel as though you can't refuse?  Your service is not guaranteed for anyone.  If you choose to complete the return, complete it.  If you choose not to complete the return, don't.  I have never had an issue with telling a client I am unable to assist them...and I don't feel I need to provide them with a reason for that choice. 

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If the Godfaather says no, who dares to object? 🤣