After spending an hour with customer service listening to her type with someone the next level up, they refused to write a ticket for this problem unless I uninstall and re-install the program.  I refused to waste another hour+ on that when I am not the only one with the issue.  So the result is no ticket, no investigation, and as far as Intuit is concerned there is nothing wrong with the program.

Please, anyone else who is having this issue please call customer service and vent! 

I need a case of Fireball right about now.