This has been promised to me by numerous reps and yet no one will help. This company doesn't care about their customers let alone their employees!

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Jim-from-Ohio
Level 11

do you have the fast path?  you need that

Yup! 

not to mention wasting 3hr+ on tax day

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George4Tacks
Level 15

Have you tried the new ProSeries Tool Hub
https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-p...


Here's wishing you many Happy Returns
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Yes, It says it can't verify my license but I have purchased the latest software and currently using the current year software just fine.

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Jim-from-Ohio
Level 11

what if you click on Tools > License products

it says for the previous year -- your ProSeries license is currently not available

you may have installed the wrong edition of ProSeries, or do not have a current fast path license. 

 

error code: AUF14

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