If youre on a Win 11 system it may be related to this situation.
https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/re-windows-11-updates-2...
You may want to reply on this thread to stay in the loop with whats being done to correct this
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
