ClintCPA
Level 3
06-15-2023
03:06 PM
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For ProSeries 2020 and 2021, when I try to save or print a return with a 1040X included, ProSeries freezes and has to be manually closed through an "End Task" function after Ctrl+Alt+Delete. The same freezing issue occurs when attempting to save a return with a 1040X included. The program also has to be manually closed through an "End Task" function after Ctrl+Alt+Delete again.
I contacted support and they have no record of issues similar to this. It is taking exceptionally longer to identify work-arounds.
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