Taxpayer has an IPPIN, but proseries is saying spouse pin is missing. Spouse never got a pin (never signed up for one). So she went and signed up for one so we could efile. It's rejected again, now saying the dependent pin wasn't entered (dependent never signed up for a pin). What the heck is going on???

This family is adamant that only the taxpayer signed up for an IPPIN.  So why is proseries saying the whole family has one?