Hopefully someone has some insight from a similar experience. 

I tried to print a preparer copy of a return that was filed. And to clarify, yes the 1040 was e-filed. The states printed fine, but the federal would not print after I tried twice. 

I then tried to print the filing copy of the 1040 just to have it so I could merge the 2 pdfs, and it still failed, saying "no federal forms to print." Obviously there are forms, since I filed a federal 1040 return. 

What gives? Is this a homebase issue or something I should be worried about? Not so much worried about not being able to print, as much as wanting to avoid any connected software issues.