No.  They don't think it's funny, they've become extremely lazy.  The perfect example - I need a copy of my last three year's tax returns for the mortgage refi.  Yeah so, I give you a copy each year.  I know, they're somewhere.  I know you have it in your files.  It's not that we can bill them.  That's not the issue. It's the hassle. 

I track how many redo's on returns I have to do - my fault, client fault, investment house corrected 1099, etc.  First year I ever hit 40 redo's.  It's hard enough to get it done once.  But a second time?