Jfabian
Level 1

I'm on Windows 11 and I've experienced a new problem with using the program over the past few days. I can get past the login screen, but then the program freezes while loading the Homebase. While this happens, I get an "Automatic file download" notification from Windows 11 that "Proseries is downloading from 22Data". I never seen this before, but it takes a long time before this resolves and the program runs like normal.

I've tried using the Tools program but it did not fix my problem. I ruled out the Printer driver or a corrupted Homebase being the problem. I resorted to reinstalling the program and it worked fine... until after I updated and reopened the program. Again I tried using the Tools program and tried to fix the Updates but nothing changed.

I can't be waiting for an hour or two for the program to work, and the program was working fine up until a few days ago.

EDIT: I've noticed that it's only showing that Proseries is trying to download .cache files. Not sure if this matters.

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