1098-T forms are notoriously wrong.  If the tuition that was paid by the scholarship is not included in box 1 (like it should be) you'll have to enter QHEE elsewhere (see dkh's instructions).  I would have the client get a financial transcript from the school for all of 2022 and into 2023 (sometimes there are refunds and the rule on education credits is anything refunded before filing the return gets adjusted before you file, anything after you file is a potential credit recapture the following year.)

Some of the transcripts are so convoluted that I can only survive them by making a spreadsheet.  Here's a charge, here's a refund, here's another charge, here's a prorate, here's a payment, here's a loan, here's a scholarship/grant, etc. etc.