ATBLLC
Level 3
03-31-2023
12:07 PM
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I called Proseries to get the solution. It does not work when send it from the homebase. Assuming it was signed the first go around. I had to send it from the tool bar "eSignature > Request". That worked.
The issue is, if you have an 8879 already signed and you need to re-do it, the homebase does not work; even after you void it. It continues to send out the original 8879. But going to the tool bar as I mentioned above, works perfectly.