Hi All:

I do about 6 returns a year. For that I pay over $800 plus about $45/return more for all but one state (friends live in 5 states.) I am trying to print a PDF to send to a client, but it wants an additional $53 for each return to print it, and the usual $45 per state, even the state I have selected as my one. I have paid for the Basic 20 returns plus one state on 2/8/23. I have updated everything, and I have gone into tools to license product, where I get the message "ProSeries has successfully licensed your product." 

Has anyone else had to deal with getting charged for a product they paid for? Any advice would be appreciated!