Hi Lisa,

Thanks for following up.  I solved the issue by installing the BasWin22 on my second hard drive in my computer: drive F (not C).  For some reason the program won't install on the C: drive.  It just happened that I put in a second hard drive last month and that solved the installation problem.  It won't have worked if there is no second hard drive.

I tried to uninstall and re-started the computer and re-installed onto the C drive numerous times and failed each time.  It is very frustrating.  It would be a problem for someone who doesn't have a second hard drive.

Again, thank you for trying to help.