Did you pay for Unlimited 1040s in Basic?  or did you pay for Professional?  Did you buy Basic then download Professional in accident?  If your toolbar looks like this, youre in Pro, if you paid less than $2500 you probably bought Basic.  Log back into your Intuit Online account and see if Basic is available to download, if it is, thats what you purchased, if you purchased Professional, Basic wont be an option to download.    accounts.intuit.com  If you purchased Professional 1040 Complete and yore still being prompted for PPR, then you need to call Support.