bh35601
Level 2

Why is it for the last 3 years ProSeries can't get the state forms done in a timely fashion. I have been a ProSeries user for over 10 years but unfortunately this will be my last. I have client files ready to efile but can't because the forms are not final for print and one of the forms is needed for them to sign to allow me efile the customer. Last update for the forms to be available is March 3 which is totally unacceptable. I have lost clients due to there problem and customer service tries to play the blame game. Not at all happy with this company. The forms problems is across all their software from TurboTax, Proseries, ProConnect, and most likely even Lacerte.

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