Isn't it just amazing the kind of phone calls we get at this time of the year. For example: Can I reschedule my appointment, I think we're going to get 7 millimeters  of snow today? I have  $1.33 in interest from the bank and I didn't get my 1099 form, what do I do? We are going on vacation South and we won't be back until February 27th, Is that okay? Can I cancel my appointment, my parakeet threw up and has gas? 😉